Critical success factors of open markets on the internet in terms of buyers

Sung Ho Ha, Luo Tao Liu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Scopus citations

Abstract

Online shopping in open markets becomes increasingly popular with the development of the Internet. The purpose of this study is to formulate and evaluate critical success factors in the open market from the perspective of buyers. Based on an extended technology acceptance model, this study assumes that the success of open markets are influenced by several factors, including perceived website quality, perceived usefulness, third party recognition, satisfaction, and trust. An empirical survey is conducted and questionnaires are collected from the respondents who had experience in using the open markets. The hypotheses are verified by using the structural equation modeling. Testing results are summarized and managerial implications are discussed.

Original languageEnglish
Title of host publicationSoftware Services for e-World - 10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2010, Proceedings
PublisherSpringer New York LLC
Pages282-291
Number of pages10
ISBN (Print)3642162827, 9783642162824
DOIs
StatePublished - 2010
Event10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2010 - Buenos Aires, Argentina
Duration: 3 Nov 20105 Nov 2010

Publication series

NameIFIP Advances in Information and Communication Technology
Volume341 AICT
ISSN (Print)1868-4238

Conference

Conference10th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2010
Country/TerritoryArgentina
CityBuenos Aires
Period3/11/105/11/10

Keywords

  • E-commerce
  • Extended technology acceptance model
  • Open market
  • Purchase intention

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