EARS: Emotion-aware recommender system based on hybrid information fusion

Recommender systems suggest items that users might like according to their explicit and implicit feedback information, such as ratings, reviews, and clicks. However, most recommender systems focus mainly on the relationships between items and the user's final purchasing behavior while ignoring the user's emotional changes, which play an essential role in consumption activity. To address the challenge of improving the quality of recommender services, this paper proposes an emotion-aware recommender system based on hybrid information fusion in which three representative types of information are fused to comprehensively analyze the user's features: user rating data as explicit information, user social network data as implicit information and sentiment from user reviews as emotional information. The experimental results verify that the proposed approach provides a higher prediction rating and significantly increases the recommendation accuracy.