Factors Affecting City Image During the COVID-19 Era¹

This study examined the perceived contingent factors that affect South Korean citizens’ image of the city they reside in. The respondents in this study perceived the image of their city through two dimensions––leading and safe––during the COVID-19 era. When respondents perceived the openness and expertise of the local government, the transformational and transactional leadership of the government leader, liberal political orientation of the leader, lower degree of law compliance of the mayor, high degree of citizenship, and high level of living infrastructure and competitiveness as attributes of the city, they were more likely to perceive the city as having a “leading” image. The perceived cultural characteristics of the local government, specifically the factor of hierarchy and regulation, the perceptions of citizenship, and all three variables regarding the perceptions related to city attributes (i.e., environmental, cultural, and living infrastructures and competitiveness) positively influenced the perception of a “safe” city image. Based on the results, various theoretical and practical implications were discussed in this study.