TY - JOUR
T1 - Success factors for deploying cloud computing
AU - Garrison, Gary
AU - Kim, Sanghyun
AU - Wakefield, Robin L.
PY - 2012/9
Y1 - 2012/9
N2 - The emergence of cloud computing is transforming the way organizations purchase and manage computing resources, providing a fundamentally different IT model in which a cloud provider might be responsible for a range of IT activities. Trust between client organization and cloud provider is a strong predictor of successful cloud deployment. Cloud computing is organized into three standard service models, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Since cloud computing is generally characterized as an IT service, the ability of the client organization to integrate and utilize the vendor's services determines the extent IT benefits are likely to be achieved. Trust develops through communication, procurement, and transactional activities, culminating in the IT manager's perception that the vendor is trustworthy, reliable, evenhanded, and working in the best interests of the client.
AB - The emergence of cloud computing is transforming the way organizations purchase and manage computing resources, providing a fundamentally different IT model in which a cloud provider might be responsible for a range of IT activities. Trust between client organization and cloud provider is a strong predictor of successful cloud deployment. Cloud computing is organized into three standard service models, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Since cloud computing is generally characterized as an IT service, the ability of the client organization to integrate and utilize the vendor's services determines the extent IT benefits are likely to be achieved. Trust develops through communication, procurement, and transactional activities, culminating in the IT manager's perception that the vendor is trustworthy, reliable, evenhanded, and working in the best interests of the client.
UR - http://www.scopus.com/inward/record.url?scp=84865644090&partnerID=8YFLogxK
U2 - 10.1145/2330667.2330685
DO - 10.1145/2330667.2330685
M3 - Article
AN - SCOPUS:84865644090
SN - 0001-0782
VL - 55
SP - 62
EP - 68
JO - Communications of the ACM
JF - Communications of the ACM
IS - 9
ER -