The Effect of Service Quality on Residents’ Satisfaction and Positive Word-of-mouth (WOM) Intention in a Continuing Care Retirement Community (CCRC) - A Case Study in the USA -

Ji Eun Lee

The Effect of Service Quality on Residents’ Satisfaction and Positive Word-of-mouth (WOM) Intention in a Continuing Care Retirement Community (CCRC) - A Case Study in the USA -

Department of Food and Food Service Inudstry

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	213
Journal	호텔리조트연구
Volume	30
State	Published - 2021

Cite this

@article{b11d8cffe51f45fe85034b535b6b0f0a,

title = "The Effect of Service Quality on Residents{\textquoteright} Satisfaction and Positive Word-of-mouth (WOM) Intention in a Continuing Care Retirement Community (CCRC) - A Case Study in the USA -",

author = "Lee, \{Ji Eun\}",

year = "2021",

language = "English",

volume = "30",

pages = "213",

journal = "호텔리조트연구",

}