What makes you select a higher price option? Price–quality heuristics, cultures, and travel group compositions

Ji Youn Jeong, John L. Crompton, Sunghyup Sean Hyun

Research output: Contribution to journalArticlepeer-review

24 Scopus citations

Abstract

Scenarios were designed to investigate the influence of price–quality heuristics among participants from the United States, Korea, and China for different tourism and hospitality services, in different consuming situations and in different social group contexts. The results revealed that as the scenarios moved from consuming alone and with an acquaintance to with a close family member, participants in each culture had a greater propensity to select the higher price option. These tendencies were the most evident among the Korean sample, whereas the Chinese sample did not differentiate between an acquaintance and a family member, and the U.S. sample indicated mixed results.

Original languageEnglish
Pages (from-to)1-10
Number of pages10
JournalInternational Journal of Tourism Research
Volume21
Issue number1
DOIs
StatePublished - 1 Jan 2019

Keywords

  • cultural group influence
  • price heuristic
  • price levels
  • price-perceived quality relationship
  • social group influence

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